The Hospital Leadership and Quality Assessment Tool (HLQAT)
    version - September 2008
 


Description of the HLQAT Survey

The Hospital Leadership and Quality Assessment Tool© (HLQAT) is designed to assess the perceptions of hospital board members, executives, and managers about important areas of leadership engagement in clinical quality improvement activities within their organization. The survey was developed by the University of Iowa Department of Health Management and Policy, Health Services Advisory Group, Premier/Care Science and the Oklahoma Foundation for Medical Quality, with input from Westat. Earlier versions of the survey were pretested with participants representing various roles from different levels of hospital leadership. The current HLQAT survey is the result of rigorous analysis of results from previous testing and subsequent improvements to the tool. 

Titles/Roles of Hospital Staff Who Should Complete the HLQAT

This gap assessment tool is designed to provide your hospital with information as to how your leadership staff perceive your organization’s level of commitment and engagement in activities supporting quality improvement. In addition, it can point to areas where there are differences in perception between roles and titles desgnated below. Alignment of goals and priorities throughout an organization is clearly demonstrated to be associated with high performing organizations. In order for your hospital to receive the best and most valuable data around these issues, it is imperative that you have ALL members of each category of respondent complete their portion of the survey.

Please enter the Hospital Code that you have been provided:   
Please re-enter the Hospital Code that you have been provided:     
   
 

Please select the button next to the title or description that most closely matches your position in the hospital. You may choose only one. (You will either take the Senior Leadership Survey OR the Clinical Management Survey. It is required that you make a selection from the list below.)

Senior Leadership Survey - To be completed by all board members and all senior leaders in one of the categories below:

  1. Hospital Board of Directors/Trustees/Governing Board
    Board members of the hospital (Board members at the health/hospital system level should only complete the survey if an individual hospital does not have its own board.)
  2. Executive
    The CEO (Chief Executive Officer), President, or highest ranking executive administrator in the hospital
  3. Senior Administration/Management—Specific Individuals
    CMO (Chief Medical Officer)/VP of Medical Services/ or top physician executive
    CNO (Chief Nursing Officer)/VP of Nursing/or top nursing executive
    COO (Chief Operating Officer)
    CFO (Chief Financial Officer)
    Chief of Medical Staff or similar role
    Vice Presidents/Assistant Vice Presidents
    Other Administrative or Executive level leaders or Senior Executive Team members ("C-Suite" members)
    Quality Improvement/Patient Safety Personnel (Senior level or management level only)

Clinical Management Survey - To be completed by all managers of clinical areas, i.e. Nursing, Pharmacy, etc.

  1. Physician Leaders:
    Who oversee clinical departments
    Are in other formal leadership roles in the hospital
  2. Directors/Managers of clinical areas (non-physicians):
    Nursing units
    Lab
    Emergency Dept.
    Radiology
    Other